Administrative & Quality Improvement Assistant (Hybrid/Remote)

Schedule

• Remote: Monday–Thursday, 11:00 AM – 4:00 PM (20 hours per week) Willing to be flexible with hours for the right candidate. 
• Occasional on-site work at our office will be required for meetings, training, or special projects.

Pay

• Remote work: $20.00 per hour
• On-site work: $25.00 per hour

Responsibilities

• Process and follow up on insurance denials and billing requests.
• Communicate with insurance companies, healthcare facilities, and patients as needed.
• Answer and return phone calls.
• Assist with Quality Improvement (QI) projects and documentation review.
• Perform data entry and maintain accurate records.
• Prepare and organize reports, spreadsheets, and other documents.
• Provide general administrative and clerical support.
• Complete special projects and other office duties as assigned.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable making and receiving professional phone calls.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Ability to work independently with minimal supervision.
• Strong problem-solving and multitasking abilities.
• Previous administrative, medical office, billing, or insurance experience is preferred but not required.

Preferred Experience

• Healthcare administration or medical billing.
• Insurance verification, authorizations, or denial management.
• Quality Improvement or documentation review.
• Experience working in a fast-paced office environment.

What We're Looking For